Menu Close

Retainer Services

At Stick By Stick, we believe in outcome-based pricing for well-defined projects. But what about the unique, ever-evolving needs of your business? That’s where our retainer services shine. Whether it’s migrating website conversion tracking, crafting programmatic landing page strategies, or fine-tuning your blog’s image sizes, we’ve got you covered.

Sidebar: If you are looking for one of our fixed-scope growth services, such as analytics & analysis, website maintenance, or conversion optimization, view our Growth Service Guide Here.

Results like clockwork

Our retainer ensure continuous innovation and growth. With a full-stack team of experts in your corner, you can tackle unique challenges, adapt to market changes, and achieve sustained progress on big initiatives.

  • Outcome-Oriented: Our approach focuses on delivering tangible results, tailor-made for your business.
  • Cost-Effective Expertise: Get a dynamic team of experts without the heavy price tag of full-time hires.
  • Strategic Flexibility: Our services evolve with your business, ensuring you’re always ahead of the curve.

Tailored, flexible, comprehensive

You get a team of designers, developers, writers, and more at a fraction of the cost of hiring full-time staff. All of the impact, none of the fluff.

  • Scalable Services: Our team adjusts to your changing needs, from strategy to execution.
  • Monthly Management: Regular planning and updates keep you in control and informed.
  • Diverse Expertise: We cover everything from design to analytics, all under one roof.

Who's a good fit?

Our retainer isn’t for everyone. Many companies only need routine services like Analytics & Analysis or Land Page Development. For routine, well-scoped projects, our growth products are a better solution. But for fast-growing companies with rapidly-evolving needs, a retainer is the way to go. 

  • Need ongoing, adaptable support for dynamic business environments.
  • Want a partner who can keep pace with rapid changes and diverse needs.
  • Prefer having a variety of expertise available without long-term commitments.

How does it work?

We follow a reliance cadence every month that moves from planning and strategy to execution 

  1. Strategy & Planning
    We assess your business needs and goals.

  2. Setting Priorities
    Together, we determine the key tasks and objectives for the upcoming month.

  3. Planning and Forecasting
    Based on your retainer tier, we’ll set deadlines on a daily, weekly, or monthly cadence.

  4. Ongoing Communication
    Expect regular updates and check-ins to ensure alignment and adaptability.

  5. Delivery and Review
    Tasks are completed according to the agreed schedule, with opportunities for feedback and iteration.

  6. Monthly Review
    At month’s end, we evaluate progress and plan for the next cycle.

Retainer Policies

We prioritize transparency and honesty above all else. Our policies, from our tiered rate structure to our flexible upgrade/downgrade options, are designed with your business’s agility and growth in mind. We aim to be a seamless extension of your team, adapting as your needs evolve.

Minimum Retainer: 5 hours/mo.

Rate Structure: $350/hr for the first 5 hours, decreasing by $10/hr for every additional 5-hour increment.

Hours/MonthRate per Hour
5$350
10$340
15$330
20$320
25$310
30$300
35$290
40+$280

Payment Terms: Net 7, billed on the 1st of every month. We can charge your card on file every month, no fees. 

 

Upgrade/Downgrade and Cancellation:

  • Upgrade: 7-30 days notice depending on size and urgency.
  • Downgrade: 30-day notice.
  • Cancellation: No commitments, 30 days notice.


Scope of Work

  • Included: Our retainers cover all tasks outside our fixed-scope Growth Products.
  • Excluded: Fixed-scope projects have their own pricing and terms. View our growth products here
    • Website Maintenance
    • Analytics & Analysis
    • Landing Page Design & Development
    • SEO Content Creation
    • Conversion Rate Optimization (if on a performance basis)


Delivery Dates

Deliverables are shared on a reliable cadence. The higher your retainer, the more working being done, the more often we share deliverables. 

Hours/MonthDelivery Schedule
5-10Once a month
10-202nd and 4th weeks of the month
20-40Weekly
40+Every 2-3 business days

Frequently asked questions

What services are included in the retainer?
Our retainers cover a wide range of services except those in our fixed-scope Growth Products, including strategy, design, development, copywriting, CRO, and analytics.

Can I change my retainer hours mid-month?
Upgrades can often be accommodated within the same month. Downgrades require a 30-day notice.

What happens to unused hours?
Unused hours do not roll over to the next month to encourage efficient use of services.

How is the work prioritized?
We collaborate with clients at the start of each month to set priorities and plan the workflow.

Are there long-term contracts?
Our retainers are flexible and can be adjusted or canceled with appropriate notice, aligning with your business’s changing needs.

How are delivery dates determined?
Delivery schedules depend on your chosen tier, ranging from monthly to every 2-3 business days for larger commitments.

What if my project needs exceed my retainer hours?
We can scale up your retainer or provide fixed-scope pricing with payment installments. 

What are your payment terms?
Retainers are billed on the 1st of every month on Net 7 terms. If that doesn’t work for your payroll cycles, we can send invoices earlier to correspond to your schedule.

How do I get started?
Contact us directly to discuss your needs and how our retainer services can best support your goals.